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TimeIPS Knowledge Base

Table of Contents: Article IndexPrintable Version

Applies to versions: 1.3, 1.4, 1.5, 1.6, 1.8



TimeIPS Telephone Clocking System



Using the TimeIPS Telephone Clocking system, employees can clock in/out, record a clock note, check current status, and listen to messages. Employers can allow or deny access to status checks and messages as well as to the clock in/out feature by Caller ID. Employers can also require PIN numbers for employee identification.

 

Security Level Required: Employee Administrator or Payroll Administrator

Using the left pane Main Menu, click on: Administration » Clocking » Telephone Clocking

 

NOTE: Use the IPSVOIP TimeIPS Telephone Remote Clocking guide included with your device to install and configure the device on your network.



 

Access Restrictions

 

The following Access Restrictions are available:

  • Do not restrict access by Caller ID: All phone numbers will be able to call the TimeIPS Telephone Clocking System to check status and get messages.
  • Do not restrict access, but record Caller ID: All phone numbers will be able to call the TimeIPS Telephone Clocking System and the Caller ID will be recorded in the Caller ID Logging section.
    NOTE: You do not need to list phone numbers you wish to be logged. When this option is selected, the caller ID from all incoming calls will be logged.
  • Deny access to the following Caller IDs (blacklist): All listed Caller ID names/numbers will be denied access to the TimeIPS Telephone Clocking system.
  • Only allow access to the following Caller IDs (whitelist): Only listed Caller ID names/numbers will be allowed to access the TimeIPS Telephone Clocking system.

 

 

Clock In/Out Restrictions

 

The following Clock In/Out Restrictions are available:

  • Do not allow the following Caller IDs to clock (blacklist): All listed Caller ID names/numbers will not be allowed to clock in/out from the TimeIPS Telephone Clocking system but will be able to check status and listen to messages.
  • Only allow the following Caller IDs to clock (whitelist): Only listed Caller ID names/numbers will be allowed to clock in/out from the TimeIPS Telephone Clocking system, check status, and listen to messages.

 

 

PIN Number Requirement

 

The following PIN Number Requirements are available:

  • Do not validate PIN numbers for any employee: A PIN number will not be required when accessing the TimeIPS Telephone Clocking system.
  • Validate PIN numbers for all employees: A PIN number will be required for all employees when accessing the TimeIPS Telephone Clocking system.
  • Validate PIN numbers for employees with "Required PIN" set: A PIN number will be required for employees with "Require PIN" selected in the employee's record in the Employee Management section.
    NOTE: The employee's "PIN Number", "Require PIN" check-box, and "Force Re-Registration" check-box are stored on the employee's Personal Information page in the Employee Management section.

     

  1. Select the Access Restriction method using the pull-down.
  2.  

     

  3. (OPTIONAL) If creating a Whitelist or Blacklist to restrict caller access, enter the new name or number displayed on the Caller ID in the Add new name or number field.
  4.  

     

  5. Select the Clock In/Out Restrictions using the pull-down.
  6.  

     

  7. (OPTIONAL) If creating a "Whitelist" or "Blacklist" to restrict clock ins/outs, enter the new name or number displayed on the Caller ID in the Add new name or number field.
  8.  

     

  9. Select the PIN Number Requirement using the pull-down.
  10.  

     

  11. Select the PIN Length using the pull-down.
    NOTE: If you are changing the PIN Length, select the "Length Change Behavior" from the pull-down.
  12.  

     

  13. Click on the Save Changes button.
  14.  

     

  15. (OPTIONAL) To add additional Caller ID names or numbers, enter a new name or number displayed on the Caller ID in the appropriate Add new name or number field then click on the Save Changes button.
  16.  

TIP: If you will be creating a "Whitelist" or a "Blacklist" but are unsure of the Caller IDs, you can temporarily set the Access Restrictions to "Do not restrict access, but record Caller ID" and set the Clock In/Out Restrictions to "Only allow the following Caller IDs to clock". Then, have each of the authorized phones call in. The TimeIPS Telephone Clocking system will answer their call and record their Caller ID in the Caller ID Logging but will not allow them to clock. You can then generate your "Whitelist" or "Blacklist" and adjust the restriction levels accordingly.

 

 

Voiceprint Authorization

 

Voiceprint Authorization prompts the user to state his or her name for each clock. This recording can be used to verify the identity of the employee who is clocking in or out. To manage the size of backups, these recording can be pruned after a selected period of time.

The following Voiceprint Authorization recording options are available:

  • Do not record voiceprints
  • Store voiceprints for 1 month
  • Store voiceprints for 2 months
  • Store voiceprints for 3 months
  • Store voiceprints for 4 months
  • Store voiceprints for 6 months
  • Store voiceprints for 9 months
  • Store voiceprints for 1 year
  • Store voiceprints forever


To access either the employee's recorded Voiceprint Authorization or a clocking note recorded by the employee, simply go to Administration -> Time Edit/Report and run a Time Report for the employee for the date in question.

 

 

Caller ID Logging

 

If the Access Restrictions option is not set to "Do not restrict access by Caller ID", the Caller ID Log will contain a list of all calls received by the TimeIPS Telephone Access system. Use the log to verify caller ID names and numbers for use in the above restrictions lists.

  • Click on the View Caller ID Log button to review the Caller ID list.

Note: If the TimeIPS telephone expects caller ID information to be in the standard North American "Bellcore" format.  When connecting to a PBX system, be sure callerID is provided in this format.

 

Job and Work Orders with Phone clocking

 

To clock into a job with phone clocking press 1 then enter the job number. To clock into a job within a work order press 1 then enter the work order number then * then the job number then the # key. This will clock you into the appropriate job within the work order. The same sequence can be used to change jobs if you press option 3 from the main menu.

 

Manually Setting a Static IP Address

 

     

  1. Connect a phone jack labeled Phone on the VOIP box. Ensure that the network cable is NOT connected.
  2.  

     

  3. Pick up the phone and Dial ****. You will hear a voice that asks for you to enter an option.
  4.  

    NOTE: If you would like to Restore to Factory Default: Enter 73738#. You will then be told to hang up. You will need to dial **** again to re-enter the configuration menu.

     

  5. Enter 101#. It will then ask you to enter a value.
  6.  

     

  7. Enter 1#. It will then say "To save press 1."
  8.  

     

  9. Press 1 to save. This will take you back to the configuration menu.
  10.  

     

  11. Enter 111#. It will then ask you to enter a value followed by the pound key.
  12.  

     

  13. This is where you will enter the IP you wish the VOIP device to use.
  14.  

    NOTE: Use * for dots. Example 192*168*1*101.

     

  15. After you enter the IP address, press #. To save press 1.
  16.  

     

  17. Enter 121#. It will then ask you to enter a value followed by the pound key.
  18.  

     

  19. This is where you will enter the subnet mask you wish the VOIP device to use.
  20.  

    NOTE: Use * for dots. Example 255*255*255*0.

     

  21. After you enter the netmask, press #. To save press 1.
  22.  

     

  23. Enter 131#. It will then ask you to enter a value followed by the pound key.
  24.  

     

  25. This is where you will enter the default gateway you wish the VOIP device to use.
  26.  

    NOTE: Use * for dots. Example 192*168*1*1.

     

  27. After you enter the gateway, press #. To save press 1.
  28.  

     

  29. Hang up the phone. You may need to give the system a couple of minutes to restart.
  30.  

 

Initial Configuration

 

Initial configuration requires Internet access to http://updates.timeips.com
If you have difficulty performing the initial configuration, please ensure that your firewall and/or content filters allow access to our update server



See Also:
Useing Telephone Clocking on the same line as a Fax Machine. (1.8, 1.9, 1.10, 1.11, 2.0, 2.1, 2.2, 2.3, 2.4, 2.5)
TimeIPS Telephone Clocking Manager's Menu (1.6, 1.8, 1.9, 1.10, 1.11)

©2004-2017 TimeIPS, Inc. All Rights Reserved - TimeIPS and the TimeIPS logo are registered trademarks of TimeIPS, Inc.
"Intelligent Personnel System" "Run your Business. We'll watch the clock." are trademarks of TimeIPS, Inc.
TimeIPS is protected by one or more patents. Patent No. US 7,114.684 B2.