Date printed: 03-28-2024 Last updated: 03-11-2008 To view our complete support knowledge base and most current version of this article visit support.timeips.com. |
316-264-1600 Information Sales Support |
Employees can remotely clock in/out, check status, listen to messages, and record a clock note using the TimeIPS Telephone Clocking system. Following is a summary of the menu options available when calling the Telephone Clocking system.
If the caller's phone number is "Call Blacklisted", a message to that affect will play then the call will be disconnected.
{System Greeting Plays}
If the caller's phone number is on the "Clock In/Out blacklist" or not on the "Clock In/Out whitelist", a message to that affect will be heard. The caller will have the option to listen to messages. If the caller is a manager or administrator, additional administrative menu options will be available.
If a PIN number is required, the caller will be prompted to enter their PIN number now. If the PIN is not set or if PIN Re-registration is required, the caller will be prompted to setup a PIN number then state their first and last name.
"You have [#] messages"
{Employee Status Plays}
If your system is configured to use jobs, you will be prompted to enter a job code, followed by #.
If you are using work orders, you may enter the work order code, press the * key, and then enter the job code and #.
To clock into your default job, simply press # without entering a code.
You will be prompted to enter a job code, followed by #.
If you are using work orders, you may enter the work order code, press the * key, and then enter the job code and #.
To change to your default job, simply press # without entering a code.
Record after the beep or * to cancel}
1 - Save
2 - Re-record
3 - Delete
7 - Play Message
9 - Exit
{Message Plays}
1 - Previous/Backward
2 - Next/Forward
7 - Repeat
9 - Exit
1 - Check Status of an Employee
2 - Check Status of Your Employees
3 - Review or Change a Message for an Employee
1 - Review Messages4 - Review or Change a Message for All Employees
2 - Record a New message
9 - Exit1 - Review Message
2 - Record a New message
9 - Exit
5 - Reset an Employee's PIN Number
6 - Clock all your employees In
7 - Clock all your employees Out
9 - Exit
1 - Record System Greeting
{Record after the beep or * to Cancel}2 - Use Default System Greeting
{Recorded Message Plays}
1 - Play
2 - Re-record
9 - Exit
3 - Review or Change a Message for All Employees1 - Play9 - Exit
2 - Re-record
3 - Delete
9 - Exit