Date printed: 11-20-2017   Last updated: 07-12-2013

To view our complete support knowledge base and most current version of this article visit support.timeips.com.
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Applies to versions: 1.11, 2.0, 2.1, 2.2, 2.3, 2.4, 2.5



General Help



When navigating the TimeIPS administration screens, you will find an array of resources to help you with each function. There are three basic types of help resources available.

 

Level One: The Help button

 

The Help button is part of the TimeIPS web interface navigation. It is located in the top right hand corner of each page.



 



 

 

 

 

 

Level Two: support.timeips.com

 

The TimeIPS Support Portal is an on-line support and information center.



 

The TimeIPS Support Portal includes the following helpful tools:

 

 

 

Level Three: TimeIPS Technical Support

 



The TimeIPS Technical Support department is available Monday - Friday, from 8:00 AM - 5:00 PM CT at 877.846.3256 option 2 and by email at support@timeips.com.

Our professionally trained support team can assist you in setting up your TimeIPS system as well as answer questions reguarding its tools and features.

The support number is also listed in your TimeIPS system's administrative pages. The automated phone system will prompt you to enter either your Registration or your Serial Number. Both can be found in the page footer of your TimeIPS administrative pages. Enter the * key in place of the dash or any letters.



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"Intelligent Personnel System" "Run your Business. We'll watch the clock." are trademarks of TimeIPS, Inc.
TimeIPS is protected by one or more patents. Patent No. US 7,114.684 B2.