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TimeIPS Knowledge Base

Table of Contents: Article IndexPrintable Version

Applies to versions: 1.6, 1.8, 1.9, 1.10, 1.11, 2.0, 2.1, 2.2, 2.3, 2.4, 2.5



Data Recovery



In the event of severe hard drive corruption, without the use of backups, a company may wish to rely on a third party data recovery service to try and retrieve any valuable inforamtion from the damaged drive.

Please note that TimeIPS does not endorse these companies.  This information is simply provided here as a convenience for our customers.

 

Drive Savers

Contact Information

Basic Information

Drive Savers evaluates situations on a case-by-case basis, depending on turn around time, and the complexity of the recovery. However, the size of the drive does not really affect the price. Whether they are recovering 1 GB or 1 TB, the price is the same.

Drive Savers does cover shipping if it is being shipped within the continental United States.

Their recovery facility does include an ISO 5 clean room.

Service Levels

LevelsTurn AroundLow Price PointHigh Price PointMisc.
Economy 5 - 7 days $700 $2700 No data, no charge
Standard 1 - 2 days $900 $3900 No data, no charge
Priority Around the clock $1800 $8900  

 

Data Recovery Systems

Contact Information

Basic Information

The estimated repair time for a standard HDD is roughly 2 - 12 hours. For an SSD, the estimate is 8 - 24 hours.

The cost of return shipping is covered if it is being shipped to the continental United States.

Data Recovery System's facility does include an ISO 5 clean room.

If no data can be recovered, there is no charge.

Service Levels

LevelsDiagnostic FeeDiagnostic PeriodHourly RateMisc.
Standard Free 24 - 48 hours $150 Avg. 5 day turn around
Expedited $270 4 hours $270  
Emergency $270 4 hours $270 $900 per engineer per day

 

Salvage Data Recovery

Contact Information

Basic Information

Salvage Data Recovery's facility does include an ISO 5 clean room.

If no data can be recovered, there is no charge.

Service Levels

LevelsFlat FeeDiagnostic FeeDiagnostic PeriodLow Price PointHigh Price PointTurn AroundMisc
Standard None Free 24 - 48 hours $500 $2500 5 - 8 days Available normal business hours
Eco Salvage None Free 24 - 48 hours $200 $700 10 - 15 days Available normal business hours
Critical $500 ? 2 - 6 hours ? ?   24 / 7 / 365


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