Applies to versions: 2.3, 2.4, 2.5, 3.0, 3.1

Language Options for Telephone Clocking

Using the TimeIPS Telephone Clocking system, employees can clock in/out, record a clock note, check current status, and listen to messages. Now they have the option to do all of this is English or Spanish.

Using the left pane Main Menu » Administration, click on: Clocking » Telephone Clocking

Language Options

• Under Division Settings, click on the + (plus) sign to the left of your division.
• Click on the Language tab.

• The Default Language for VoIP calls can be set to either English or Spanish.


• From the Language Prompt drop down, you have three choices:
  1. Do not prompt; always use default
  2. Always prompt caller to choose a language
  3. Prompt caller to choose a language then remember by Caller ID

 






 

• If either option 2 or 3 is selected, a Caller ID/Language Log appears.
  • Once employess call in and select a language, their caller ID and language choice appear on the list.
  • Administrators then have the ability to edit the language choice using the language drop down box. The choices include: English, Spanish, Always Prompt, and Use Default.
  • To delete an entry, click the red X and confirm deletion.